STORE POLICY
This Website is operated by SEOUL & LUX. By accessing, browsing this Website and using the services, you agree to the terms of this Store Policy.
SECURITY: SEOUL & LUX is totally committed to protecting and respecting your privacy. We will not disclose, sell or rent your personal information to any third party except where it is part of providing a service to you such as arranging for deliver packages, send postal or email, administer contests, remove repetitive information on customer lists, analyse data, provide marketing assistance, provide search results and links, process credit card payments, operate our Website, troubleshoot, provide customer service, and other security checks or where we have your express explicit consent to do so.
CREATING AN ACCOUNT: When you place an order or purchase through www.seoulandlux.com, you are required to create an account. You will be asked for your full name, email address, and password to access your account. You are responsible for maintaining the confidentiality of your account and password. You must read and accept all of the terms and conditions.
PURCHASES: When you place an order through www.seoulandlux.com, you are required to provide your name, email, password, shipping address, billing address, phone number in order to process and track your order. We may also maintain a record of your product purchases.
PAYMENT: We accept most major credit cards as payment.
SINGAPORE SHIPPING: Processing, packing, and shipping take 7 to 14 days after payment is verified, Monday to Friday Singapore time. Shipments may be delayed due to peak season volume or logistic constraints. All shipments are made from Republic of Singapore.
INTERNATIONAL SHIPPING: Processing, packing, and shipping take 7 to 14 days after payment is verified, Monday to Friday Singapore time. Shipments may be delayed due to peak season volume or logistic constraints. All shipments are made from Republic of Singapore. Please refer to our FAQs page for International shipping leadtime upon shipping out. International shipping may subject to import taxes, customs duties and fees levied by individual country's customs upon arrival. Customs policies vary widely from country to country, and we are not responsible for the import taxes, customs duties and fees. Please contact your local customs office for more information.
DELAYS IN PRODUCT MANUFACTURING AND SHIPPING: Please expect some delays in product manufacturing and/or shipping in event of delay at warehouse and/or due to high volume shipments.
RETURNS & EXCHANGES: SEOUL & LUX have a strict inspection process, and we inspect all items before shipping out to all our customers. Due to the strict inspection on product quality and workmanship, all goods sold are non-returnable, non-exchangeable and non-refundable. Please visit our FAQs page for more information on Returns & Exchanges policy.
MEASUREMENT: Please allow 1cm to 4cm measuring deviation due to manual measurement.
GENERAL: SEOUL & LUX may revise this Store Policy by updating this notice at any time. You are bound by any such revisions and should therefore periodically revisit this page. SEOUL & LUX reserves the right to make any changes and corrections to this notice.